FAQs | Harlow Spring Cypress in Spring, TX

Q: How do I schedule a tour?

Schedule a tour at harlowspringcypress.com .

General Community Questions

What are your office hours?

See Contact Page for details.

Is the community pet friendly?

Yes

What types of floor plans do you offer?

1, 2 and 3 bedrooms

Where are you located?

2539 Spring Cypress Rd., Spring, TX 77388

What makes your community unique?

Harlow Spring Cypress offers modern apartment living in a desirable Northwest Houston location. This thoughtfully designed community features contemporary apartment homes with spacious layouts, upscale finishes, and everyday comforts that support a balanced lifestyle.

Do you offer furnished units?

Is smoking permitted on the property?

Leasing and Application Process

How do I schedule a tour?

Schedule a tour at harlowspringcypress.com.

What documents are required to apply?

Application needs to be filled out and have paystubs

What are the income or credit requirements?

2x the rent

How do I apply?

Apply at harlowspringcypress.com

Is renters insurance required?

Yes

How long does the approval process take?

24-48 hours

Do you offer short term leases?

Do you run background and credit checks?

Yes

Pricing, Fees, & Deposits

How much is the security deposit?

See a leasing agent for details.

Which utilities are included in rent?

N/A

What utilities am I responsible for?

All

When is rent due and what payment methods are accepted?

1st of the month and all payments are online through the resident portal

Move-In, Lease Terms

What lease terms do you offer?

7-15 months

What is required on move-in day?

Prorated rent amount, proof of electric, and insurance

Do you allow subletting or lease transfers?

What is your move-out policy?

60 day notice must be given and units must be left in the way it was received

Amenities & Lifestyle

What amenities do you offer?

24/7 Fitness Center
Pool
Resident Lounge with Pool Table
Car Care Center
Smoke-Free Community
Outdoor Grills

Are amenities open 24/7?

Yes

Can residents reserve amenity spaces for private events?

Is Wi-Fi available in common areas?

Yes

Do you offer a guest suite for visitors, and what does it include?

Is parking available onsite?

Yes

Do you offer EV charging stations?

Is bike storage available?

How does package delivery work?

We have package lockers.

Are there resident events or community activities?

Yes

Guests

How do residents reserve the guest suite, and what is the nightly rate?

N/A

Is guest parking available?

Yes and must be registered with Install

How do guests access the building?

Resident lets them in with Gate Wise

Accessibility

Is the building accessible for individuals with disabilities?

Yes

Are amenities and common areas accessible?

Yes

Do you offer accessible parking spaces?

Yes

Pets

Do you allow pets?

Yes

Are there any breed restrictions?

Yes

How many pets are allowed per apartment?

Are service animals permitted?

Yes

Do you have pet amenities?

Is there a pet deposit or a pet rent?

See a leasing agent for details.

Neighborhood

What neighborhood is the property located in?

N/A

What shops, restaurants, and grocery stores are nearby?

HEB, Starbucks, Dunkin, Walmart, and Spring Shopping Center

What schools is the property zoned to?

Klein

What universities are close by?

Lonestar

How close is the nearest public transit stop?

N/A

Resident Resources

How do I pay my rent?

Online through apartment loft living

How do I renew my lease?

Online through apartment loft living

How do I submit a maintenance request?

Online through apartment loft living

Is there an online portal for residents?

Yes

Do residents get partner perks or discounts?

Yes

Do you offer any services for remote workers?

Frequently Asked Questions